Troll eradication is one of those jobs that is dirty but necessary, like pouring salt on slugs.
Don't feel guilty about it; scientists assure us that they feel nothing. Maybe the slime protects them, who can tell. Who cares?The key to a successful forum is the moderator; and the key to troll eradication is low key. Never argue with a member; but if intervention is required, act quickly, quietly and effectively. There are two rules for moderators that you ignore at your peril:
- You loyalty is to the forum, no member is above that
- Whatever a troll does, you can undo much more quickly